Have a question? Would you like to schedule an appointment with your instrument? Please use the form below to initiate a conversation:
My shop rate is $100 an hour.
There is a non-refundable bench fee equal to one half hour of my posted shop rate. This covers my time to make a bench available to properly inspect the instrument. The bench fee will be applied toward the cost of repair if the instrument is left for servicing.
Ballpark rates for common jobs can be found on my pricing page. I will not give an estimate without having the instrument in front of me on my bench.
A musical instrument is a personal object with a history. I need direct communication with its owner at every stage — from our first conversation through drop-off and pickup.
An appointment time will be agreed upon and confirmed. Please show up on time. I reserve the right to refuse service to people who do not respect my time.
I will not accept any instrument that arrives without a case.
Upon acceptance I will give an estimated due date. I work hard to meet these deadlines but know they are not guaranteed and I will contact you, the owner for an extension if necessary.
I do not respond to text messages about instruments. If your instrument is in with me, you have my email and phone number — email is preferred, or you’re welcome to give me a call.
For jobs under $300, full payment is due at pickup. All jobs quoted at $300 and above require 1/2 down payment at acceptance.
Benjamin J. Brockway
Tucson, AZ
