Have a question? Would you like to schedule an appointment with your instrument? Please use the form below to initiate a conversation:
My shop rate is $100 an hour.
There is a non-refundable bench fee equal to one half hour of my posted shop rate. This covers my time to make a bench available to properly inspect the instrument. The bench fee will be applied toward the cost of repair if the instrument is left for servicing.
I cannot give an estimate without having the instrument in front of me on my bench.
A musical instrument is a personal object. I will only do business with its owner — this includes initiating conversation, drop-off and pickup.
A confirmed appointment time is required. I cannot accommodate open-ended arrival windows. Please show up on time.
I cannot accept any instrument that arrives without a case.
Upon acceptance I will give an estimated due date. I work hard to meet these deadlines but know they are not guaranteed and I will contact you, the owner for an extension if necessary.
I do not respond to text messages about instruments. If your instrument is in with me, you have my email and phone number — email is preferred, or you’re welcome to give me a call.
For jobs under $300, full payment is due at pickup. All jobs quoted at $300 and above require 1/2 down payment at acceptance.
Does this all sound good?
Benjamin J. Brockway
Tucson, AZ
